Career Accomplishments
★ Decreased user wait time by 92% by redesigning operational processes
★ Eliminated 80% of manual reporting by automating analysis of performance data
★ Increased employee ramp-up speed by 70% through launch of onboarding process
★ Reduced support operations 45% by implementing various online help channels
★ Eliminated 80% of manual reporting by automating analysis of performance data
★ Increased employee ramp-up speed by 70% through launch of onboarding process
★ Reduced support operations 45% by implementing various online help channels